SmartOwner

SmartOwner

AI Just Replaced a Call Center. Here's What That Means for Your Business.

Sep 7, 2026

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2 min read

AI Just Replaced a Call Center. Here's What That Means for Your Business.

Starlink is handling 15,000 support calls a day with zero human agents. The bar just moved.

Scott McIntosh
Scott McIntosh
Your Bookkeeper Is About to Get Very Nervous

Sep 6, 2026

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3 min read

Your Bookkeeper Is About to Get Very Nervous

AI is doing real accounting work now, NYC just drew a line in the sand on school AI, and OpenAI is inside the medical record system your doctor uses.

Scott McIntosh
Scott McIntosh
OpenAI Just Declared the AGI Era. Here's What That Actually Means for Your Business.

Sep 6, 2026

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3 min read

OpenAI Just Declared the AGI Era. Here's What That Actually Means for Your Business.

Plus: an honest owner's report on AI agents across his whole company, and why your AI food photos might be killing sales.

Scott McIntosh
Scott McIntosh
The Invisible Ink Inside Your AI Content (And Why the EU Made It Happen)

Sep 4, 2026

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3 min read

The Invisible Ink Inside Your AI Content (And Why the EU Made It Happen)

Anthropic just started watermarking Claude outputs. Here's what that actually means for your business.

Scott McIntosh
Scott McIntosh
Your AI Bill Just Got Cheaper Without You Doing Anything

Sep 3, 2026

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4 min read

Your AI Bill Just Got Cheaper Without You Doing Anything

Claude got smarter and cheaper at the same time, Meta's new superapp can operate your computer, and ChatGPT is now a real ad channel.

Scott McIntosh
Scott McIntosh
Your Claude Bill Is About to Change (And the Math Is Confusing on Purpose)

Sep 2, 2026

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4 min read

Your Claude Bill Is About to Change (And the Math Is Confusing on Purpose)

A usage reset, an EU power grab, and an AI dialer that replaces a call center, here's what matters.

Scott McIntosh
Scott McIntosh
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