Shopify quietly moved your AI Knowledge Base and set a deadline. If you run a Shopify store, log in now. Shopify has folded the standalone Knowledge Base app directly into your store admin under Sales channels > Agentic > Knowledge base. Your old published facts are still live. But here's the part that'll bite you if you ignore it: Shopify also drafted a batch of new facts pulled from your storefront, things like contact details and gift services, and those are unpublished by default. Your AI agents can't see them until you review and publish them yourself. The old app gets retired January 15, 2027. That sounds far off until it isn't. Go check it now, publish what you want your AI using, and ignore the rest. Full details at Shopify.
NetSuite is baking AI into the back office. Oracle NetSuite is rolling out AI capabilities aimed at automating accounting, flagging decisions before they go sideways, and cutting down the daily grind of business operations. If you're already on NetSuite, this is worth a call to your account rep to find out what's actually live versus what's on the roadmap. If you're evaluating ERP software right now, AI-native back-office tools are becoming the baseline expectation, not a premium add-on. Read more here.
Free panel Wednesday: what AI leaders at Stripe, Lyft, and others are actually planning for 2027. Zapier is hosting a free live session this Wednesday, October 28, at 10 a.m. PT. Four AI leaders from Stripe, Lyft, ServiceNow, and Handshake are sharing what they're scaling, what they're funding, and what they're cutting. A few things worth your attention from the agenda: Stripe's rep covers how sales AI is moving from answering a rep's questions to just handing them the next move to make. Lyft's rep talks about building AI strategy around where work slows before it ever reaches the customer. That's a useful frame for any owner trying to figure out where to start. Everyone who registers gets the recording, so even if Wednesday doesn't work, sign up. Register here.
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affaan-m/ECC: A performance and memory system for AI coding agents like Claude Code, Codex, and Cursor. Think of it as giving your AI assistant a better brain and a longer memory. (896 stars today)
Panniantong/Agent-Reach: Lets an AI agent read and search Twitter, Reddit, YouTube, GitHub, and more without paying API fees. One tool, eyes across the internet. (746 stars today)
NVIDIA/SkillSpector: A security scanner that checks AI agent add-ons for vulnerabilities, sneaky data-grabbing code, and supply-chain risks before you install them. If you're running AI agents with third-party skills, this is the bouncer at the door. (214 stars today)
nightly-labs/openbot: A desktop workspace where you can run multiple AI models side by side, with shared files, task queues, and browser control. Like a war room for AI agents that can actually work together. (176 stars today)
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The Zapier panel also offers a useful strategic lens for smaller businesses: how do companies actually decide which AI bets to double down on and which to cut? The Stripe and ServiceNow perspectives on measuring ROI and setting guardrails are worth absorbing even if you're running a team of ten, not ten thousand.
Google's 2026 Holiday Success Guide email is circulating with two specific asks: add contact options to your ads and enable AI Max for Search campaigns. If you run Google Ads, that's worth a look before the holiday push heats up.
-Scott
SmartOwner is published (almost) daily by the team at DigitalTreehouse. Want AI consulting or automations for your business? Reply to this email.